Generally speaking pneumatic plugs that don’t have sealing rings may be eligible for patching. The damage to the plug cannot be any longer than 4", or deep enough to penetrate the cording. Plugs cannot be patched more than 4 times. Other repairs can also be made, like replacing inflatable bladders, bypass hoses, castings and fittings. When in doubt, ask the customer to take digital pictures of the damaged area and email it to you. Forward the pictures to the Cherne QA Dept. along with a description of the damage for final determination.